CATEGORY OF TRAININGS

 

                                                                                         Executive and administrative support training

Top teams need world class executive and administrative support. This requires capable, ambitious employees who need top quality training, mentoring and coaching. Our superb training courses are especially designed to enable members or leaders of an executive or administrative team to gain skills and techniques to reach higher levels. These include high impact communications, time and task management, self-management, planning and organizing, decision making and problem solving.

 

 

Sales & Marketing Training

The key to business success lies in marketing and sales. To achieve an organization's full potential a full toolbox of marketing techniques spanning traditional and social media is required.

Our constantly updated range of courses spans every aspect of modern Sales and marketing management from detailed strategy planning, value creation, brand building, increased sales, to customer relationships.

 

 

 

                                                                                         Customer service skills training

We offer innovative ways to gain employee commitment to organizational objectives through workplace learning and development. Customer experience training is crucial for any organization that works with customers or clients.

Not only does each interaction between employee and customer affect the number of customers retained, but employees with effective customer service skills will feel a greater sense of engagement and commitment to their job.

These skills make a positive impression in the minds of current and future customers. Our training provides customer service tips for organization based on the content area or competency they want to improve.

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